I think a lot of these ratings depend almost completely on the "luck" of who is the first person to greet you when you walk it to the dealership, and if they are having a good day. Gas mileage and some cargo space was at the top of our list when my wife and I went to test drive cars. We were pretty much going to buy another Prius or a Volkswagen turbo diesel. With no dealerships near our house, we ended up at a few different dealerships over the course of 2-3 weeks, mostly based on where we wanted to eat out. At a different VW dealership my wife had a marginal experience by herself, and in the middle of our process we went back as a family and had a truely horrible experience. Our second VW outing was to Armstrong and Warren Marks greeted us and let us test drive the models we were interested in. It was a very comfortable experience. Instead of asking about how much we wanted to spend, where we went to High School, the time frame for our purchase, or listing reasons not to buy other cars, he asked how big our dog was, how old our kids were, and how often we took long car trips. After about an hour we said we had to get going, but we'd be back after we checked out the Prius plug in. Warren gave us his card, we thanked him for his time and left. About a week later we emailed him to make sure he was working and came back to drive some more. It was at this point I realized that he KNEW exactly the car we wanted. He wasn't trying to sell us "a" car, he wanted us to find the "right" car for us. Unfortunately, Warren knew the car we wanted doesn't exist. At this point Warren very clearly explained the pros and cons about the Jetta, Sportwagen, and Passat in terms of our situation and the ballpark cost of the different models and features we were interested in. My wife asked about some COSTCO purchase thing, and Warren said that it created a set price that would be about $1,000-1,500 below retail and he gave use an excellent print out of all the options for the Jetta, Sportwagen, and Passat and the retail price of a few of each model that had the features we were condidering. After about 90 minutes we left and told him that if we came back a third time we would buy a car from him, but would let him know either way. About a week later, we emailed him the car we wanted. When we showed up he had the silver 2013 Sportwagen with the sunroof waiting and a 2012 in black with the same features for $800 less if we wanted to save some money. Drove the silver to make sure it didn't rattle, went through financing and were only there for about two hours. There was a slight gitch in finance. I said I wanted to finance through OnPoint (my bank) unless they could find a better interest rate. The paperwork was through VW finance, but I KNEW the OnPoint rate was a bit lower. Could have been a misunderstanding, but I'm glad I was paying attention. I've bought 4 new cars and Warren Marks was the best I have worked with. I highly recommend him.
Volkswagen Dealer Near Gladstone OR
Here at Armstrong Volkswagen we are not only Portland's only exclusive Volkswagen dealer, but we are also a family owned business. We have been helping drivers find their next vehicle for over 25 years. We service the Portland, Beaverton and Vancouver, WA area by offering a wide range of vehicles and services.
We not only carry the most popular brand new Volkswagen vehicles like the Passat, Golf, Jetta and Tiguan, but we also have a selection of pre-owned vehicles for those drivers shopping with a tighter budget in mind. Whether you are looking for something compact and fuel efficient or spacious and full of features, we have it all. Not only do we have a lot of options, we will also help you find the vehicle of your dreams at a price you can afford. Buying a new vehicle has never been easier here at Armstrong Volkswagen.Find my Match About Us
Free estimate provided on needed Service & Parts.
C.V. joint boots
Ball joints and tie rods
Tire wear and air pressure
Cooling system and hoses
See your Volkswagen dealer for details.
We carry major brand name tires designed to fit your Volkswagen at discounted employee prices. So why go anywhere else?
Call for details. No cash value. Not valid with any other specials or offers. Must present at time of write-up. Valid only at Armstrong Volkswagen. Volkswagen vehicles only.
Includes: Front and rear toe-in, toe-out and camber check. Ball joints and tie-rod ends check, tire wear and air pressure check, suspension inspection, and other adjustments as needed. We will advise the cost if a 4 wheel alignment is needed.
Call for details. Cannot be combined with any other offer.
Enjoy cleaner air inside your car with Genuine Volkswagen Microfilter.
Recommended replacement every 20K miles.
-Filters outside and recirculated air introduced by the air conditioning system.
-Reduces road dust, pollen and other pollutants.
Visit the Armstrong VW Service Department for more details.